When faced with an emergency, communication is of the utmost importance. In our ever-evolving multilingual culture, live on-demand healthcare interpreters are a vital asset to assist in any medical emergency where there is a language barrier.
The 2015 American Community Survey on the Hispanic and Latino population in the US (51.4 million people) shows that nearly 74 percent of that group speaks Spanish at home. Furthermore, about 9.4 million of them either do not speak English at all or speak English “not well.” In addition, a report by the U.S. Department of Health and Human services, states that roughly two-thirds of them are uninsured.
With the increased use of mobile devices, (particularly smartphones and tablets) and vast improvements in mobile technologies, a demand exists for providing multilingual apps as a resolution to this medical industry issue.
Healthcare Interpreters aren’t just for emergencies
A report, compiled by the Minnesota Department of Health in 2015, writes that “Research shows that Limited English Proficient (LEP) patients’ satisfaction with health care increases and their health outcomes improve when receiving high-quality spoken language health care interpretation services.”
It also summarizes the results of what multiple studies find: patients with trained, professional healthcare interpreters present when care is delivered, have higher satisfaction with care; patients who need, but do not get interpreters are least satisfied with their care; patients and clinicians have higher satisfaction when using professional interpreters than when using ad hoc interpreters.
Mobile technology can build the bridge to bring medical treatment and care to those in need during an emergency, regardless of language. Just imagine that the key to helping someone in need was only seconds away.
With Celeo Technologies, feel at ease knowing that a qualified and experienced interpreter is just a tap away in an emergency.